We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
It applies to information we collect about:
When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from this site with any personally identifying information from any source. Where we do want to collect personally identifiable information through our website, we will make it clear where we collect personal information and will explain what we intend to do with it.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. In particular this applies for registered users of the website to provide easy return log in facilities.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to users needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use a number of different cookies on our site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
The table below explains the cookies we use, or may use, and why.
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||Click here for an overview of privacy at Google|
|Content Management System (CMS) session cookies||Randomly Generated Strings - various||These cookies are set by our content management system upon arrival at the website and are essential for its correct operation. The purpose is to store session variables such as login state, current location in site, etc.||These session cookies have no other uses and are deleted when a user closes their browser.|
*To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.
In common with many other websites we either have or may include sharing buttons on our site relating to popular Social Media Websites like Facebook, Google+, Twitter, etc so you can easily "Like" or share our content through these services. The privacy implications vary depending on the policies of these social media sites and will depend to some extent on the privacy settings you have chosen on these networks. It should be noted that Facebook do use 'Like' buttons to record your visits to any website containing them, whether or not you click on these and irrespective of whether you are currently logged in on Facebook. There are software applications available, such as Abine's Blur plug-ins for for popular web browsers, which can be installed on web browsers to automatically prevent tracking by social Media and many hundreds of other advertising tracking type cookies.
We may, at times, use a number of external web services on our website, mainly to display content within our web pages. For example, to display images we may occasionally use Flickr or similar photo storage sites; to show videos we may use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future when embedding content, but these are the most common types. We cannot prevent these sites, or external domains, from collecting information on your usage of any embedded content. If you are not logged in to these external services then they will not be able to identify you but they are likely to gather anonymous usage information e.g. in the case of YouTube the number of views, plays, loads, etc. To find out more please visit YouTube's embedding videos information page.
In order to access technical information you may be required to register on the website or to complete a response form. The registration process and/or Forms require you to provide your Name, Address, Email Address and other details which enable us to understand and record who is using and requiring this information or technical service. Registration information we gather is encrypted and is securely stored in our databases.
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information.
Registration information will be used by us for the following purposes only:
When you use the response forms on our website we may ask for details of your name, position/title, company name, address, email address, telephone numbers, etc. Any information you supply using our response forms will be forwarded to us by secure email so that we can deal with your enquiry in the most effective manner possible. The information is not stored on our web servers and will only be used in connection with your enquiry.
To protect your privacy, where we retain your information this is encrypted and stored securely in our server database.
We also use our best efforts to protect your information offline - it is only given to those of our employees who genuinely need to have access to it in order to perform their job.
Furthermore, our security procedures for storing and disclosing customer details conform with the Data Protection Act 1998 so as to prevent unauthorised access to it.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is in any way not correctly handled. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
Individuals can find out if we hold any personal information by making a 'subject access request' under the Data Protection Act 1998. If we do hold information about you we will:
To make a request for any personal information we may hold you need to put the request in writing to the address provided below. If we do hold information about you, you can ask us to correct any mistakes by contacting us at the address below.
Other than as may be required by law, we do not disclose any personal information obtained about you from this website to third parties. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.
The Site may, from time to time, contain links to other web sites. We are not responsible for the privacy practices of the owners and operators of these sites. We therefore encourage you to read the privacy statements and policies on each site to which you are asked to submit personal information.
By disclosing personal information to us you consent to the collection, storage and processing of information in the manner described in this Policy.